Shipping Policy
Shipping Policy
Free Delivery — Poore Pakistan Mein
Hum poore Pakistan mein free delivery dete hain. Koi extra charges nahi — jo price likhi hai, wohi pay karein delivery ke waqt.
Cash on Delivery (COD)
Hum sirf Cash on Delivery (COD) accept karte hain. Payment tab hoti hai jab aapka parcel aapke ghar pahunche. Koi advance payment nahi, koi risk nahi.
Delivery Time
- Major cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan): 2–4 business days
- Other cities and towns across Pakistan: 4–7 business days
Delivery times are estimates and may vary during peak seasons or public holidays.
Order Confirmation
After you place your order (via WhatsApp or our order form), our team will call or WhatsApp you to confirm:
- Your name and delivery address
- Product and size selected
- Estimated delivery window
Orders are dispatched within 1 business day of confirmation.
Tracking Your Order
Once your parcel is dispatched, we will send your tracking number on WhatsApp. You can use this to track your order directly on the courier's website.
We ship via trusted Pakistan couriers: TCS, Leopards Courier, BlueEx.
Delivery Issues
If your order hasn't arrived within the expected time:
- WhatsApp us at +93 124329866
- We will immediately follow up with the courier on your behalf
Agar koi masla ho delivery mein — seedha humein batayein. Hum resolve karenge.
Refused Deliveries
If you refuse a COD delivery without a valid reason (and without contacting us first), we reserve the right to restrict future orders from the same address. If you have a concern about your order, please contact us before refusing the parcel.
Shipping Coverage
We currently ship to Pakistan only. We do not offer international shipping at this time.
Questions About Your Order?
WhatsApp / Call: +93 124329866
Email: info@samt.pk
Hours: 9 AM – 9 PM, daily