🚚 Free Delivery Poore Pakistan Mein • Cash on Delivery Available
Samt

Privacy policy

Privacy Policy

Effective Date: April 26, 2026
Business: Samt — samt.myshopify.com
Contact: WhatsApp: +92 330 4076267 | info@samt.pk

1. Information We Collect

When you place an order or contact us, we may collect:

  • Your name
  • Phone number
  • Delivery address (city, area, street)
  • Order details (product type and size)

We do not collect payment card or bank account information. All orders are Cash on Delivery (COD) — you pay when your order arrives.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your order
  • Confirm your order via WhatsApp or call
  • Provide delivery updates
  • Resolve complaints or return requests
  • Improve our products and service

3. Facebook Pixel & Meta Advertising

Our website uses the Meta Pixel (formerly Facebook Pixel) — a tracking tool that helps us measure ad performance and show relevant ads to visitors.

The Meta Pixel may collect:

  • Pages you visit on our site
  • Products you view
  • Your IP address and browser information
  • Actions taken on our website (page views, button clicks)

This data is shared with Meta Platforms, Inc. to run and optimize our Facebook and Instagram advertising campaigns.

To opt out of Meta's interest-based advertising:

4. Cookies

Our website uses cookies to improve your experience and enable advertising features, including the Meta Pixel. By browsing our website, you consent to our use of cookies.

You can control or disable cookies through your browser settings at any time. Note that disabling cookies may affect website functionality.

5. WhatsApp Communications

When you contact us on WhatsApp (+92 330 4076267), your phone number and conversation are handled according to WhatsApp's own Privacy Policy. We use WhatsApp only to process your order and answer questions. We do not share your WhatsApp number with third parties for marketing.

6. Data Sharing

We do not sell your personal data. We may share your information with:

  • Meta (Facebook) — for advertising purposes via the Pixel (as described above)
  • Courier partners (e.g. TCS, Leopards, BlueEx) — solely to deliver your order

7. Data Security

We take reasonable steps to protect your personal information. Order-related communications happen via WhatsApp and direct phone calls over secure channels.

8. Your Rights

You have the right to:

  • Know what information we hold about you
  • Request correction or deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, WhatsApp us at +92 330 4076267 or email us at info@samt.pk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page. Continued use of our website after changes means you accept the updated policy.

10. Contact Us

Samt
WhatsApp: +92 330 4076267
Email: info@samt.pk
Website: samt.myshopify.com